Return Policy
Return Policy
We do not accept returns or exchanges, as all orders are custom-made and final.
Interested in Samples?
Unsure about which frame moulding to choose? Experience our moldings up close before you decide. To request samples, please email contact@ludlowframeworks.com.
Order Issues?
If your order is lost, stolen, or damaged, please reach out to orders@ludlowframeoworks.com with your order number within 14 days of the delivery date.
Orders reported as lost or stolen after the 14-day period, or those without photographic proof of damage and packaging, are not eligible for replacement or refund.